This page provides details for support services that can be accessed by people navigating the asylum system and refugee communities across Luton.
If you are an organisation providing local services please visit our get involved page to learn how you can add your details to this directory.
Updated: 26/03/2025
Information, Advice & Guidance
Service: Refugee Support Drop-in sessions
Who can use this service: People seeking asylum and those with refugee status living in Luton
When and where: Sundays 12:00-16:00. Click here for full details
Information: Visit our Sunday sessions in Luton Town Centre to receive information, advice and guidance about things related to your asylum case or refugee status. Click here for support information.
Service: Refugee Support
Who can use this service: People seeking asylum, refugees and vulnerable migrants
When and where: Monday-Friday 09:00-17:00. Click here for full details
Information: The Refugee Support team of the British Red Cross provides advice, signposting and support to asylum seekers, refugees and vulnerable migrants across the UK. The Bedfordshire and Hertfordshire team provide localised support, ongoing casework and referrals to other key partners.
Housing
Service: Day centre and housing support for people facing or experiencing homelessness
Who can use this service: Adults aged 18+ years
When and where: Welfare Centre 141 Park Street, LU1 3HG Monday-Friday 9am-4pm exc Tuesday which is 9am-3pm and weekends is 9am-2pm. Click here for contact details
Information: Luton-based charity working across Bedfordshire offering hope and support to people struggling against homelessness and exclusion. We support those who are rough sleeping or at risk of rough sleeping with daily provisions and referrals to accommodation.
Employment
Employability for Overseas Nationals
Service: Employment Support
Who can use this service: People seeking asylum that have permission to work, people with refugee status living in Luton.
When and where: online service
Information: Employment advice from a specialist, experienced adviser. This will include CVs writing, application forms and interview practice. The employment adviser will work with each individual to help them find vacancies in line with their previous experience, qualifications and career goals. They will also provide support once a client has found work. This may include completing references and right to work checks, understanding contracts and facilitating conversations with superiors.
Mental Health Support
Service: Men’s Emotional Support Group
Who can use this service: Males seeking asylum or males that have refugee status and live in Luton
When and where: Please contact the team for dates, times and location [email protected] or visit the Global Cafe (details below)
Information: The program has six sessions. The themes include: Building Trust, Reflecting on Stress levels, Stress and coping skills, Emotional Wounds, Feelings (naming and normalising them), Acceptance and letting go of the pain and resources and forgiveness.
Activities
Service: Global Cafe
Who can use this service: People seeking asylum and refugees living in Luton
When and where: Every Tuesday 15:00-17:00 Hope Church, Villa Road, LU1 7NT
Information: We have good conversations, games and some snacks. We also have table tennis and a range of other activities each week!
Service: English language
Who can use this service: Women with English as an additional language. Preschool children can accompany mums on Tuesdays and Thursdays.
When and where: Weekly Tuesday & Thursday 9.30 to 2.30 drop in for ladies Preschool children can attend. Wednesday 10am and 1pm English classes for ladies (no children). Click here for full details.
Information: The Oasis Center is for women with English as a second language or England as a second country. A place of safety, friendship and learning where women can come along with their pre school aged children or come alone. Click here for more information.
Community Support
Service: Bedfordshire Community Mediation Service
Who can use this service: All communities living in Luton and across Bedfordshire
When and where: The chatline is accessible to the community via the Bedfordshire CommUNITY Mediation Service website and will be open Monday to Thursday 9 am till 5 pm and on Friday from 9 am till 4pm. Click here to access
Information: The service aims to reduce Hate Crime and increase the report rates across Luton, Bedford and Central Bedfordshire. We work with the community and local police to gain a better understanding of the barriers faced when reporting hate crimes. You can access 1-2-1 support through the chatline or pre-book face-to-face meetings.